|©Stikka - Sale Conditions|
The general terms of sale of this contract rule the relationship between the client and Stikka regarding the purchase on the products available on Stikka’s commercial website www.stikka.it.
Only orders paid in full shall be considered as firm and conclusive.
2. MODIFICATION OF AN ORDER
Any modification or cancellation of an order requested by the Purchaser shall only be taken into consideration if it is received by Stikka, in writing, within 7days after the date of the receipt of the said order.
3.1 The delivery terms, which may vary from 2 to 4 weeks from receipt of the full payment, are approximate and shall not be grounds for the customer cancelling or requesting damages due to a delay or any other cause.
3.2 The delivery terms mentioned on the orders are only indicative.
3.3 Freight charges can vary according to the amount of the order and the destination of the delivery.
3.4 When the goods are delivered, the customer is responsible for checking the delivery slip and the condition of the goods delivered. In the event of damage (damage or goods missing) the customer shall :
— Write clear, precise and full reserves on the transport documents.
— Confirm these reserves to Stikka company by registered letter with request for receipt within three days of receipt of the goods.
4. RETENTION OF OWNERSHIP CLAUSES
4.1 All our goods shall remain the property of Stikka until full payment has been received. The purchaser declares that it
accepts this retention of ownership clause. On delivery, the purchaser shall become responsible for the goods.
4.2 In the case that the Purchaser fails to pay, Stikka may repossess the unpaid goods. The customer shall be responsible for paying the cost of returning the said goods.
Claims regarding nonconformity of the delivered products shall be written to Stikka immediately after receipt. The client has to keep the pack and the delivery slip. If the product is not the one that has been ordered by the client, he commits himself to return the aforesaid product to Stikka within 7 days after receipt. The product shall be returned exactly as he has been sent: pack closed, with all attached documents. Stikka will return the initially ordered product at its own expenses as soon as he receives the product in due form.
The prices charged shall be those in force on the day the order is placed. All the prices are taxes included. The invoices are dated on the day the goods leave our depot.
7. PRODUCT AVAILABILITY
All products available on www.stikka.it are subject to availability at the time of the order. Stikka is entitled to change the quantity or the quality of goods that are available for purchase on its website at any moment. Stikka will inform the customer if its order can’t be taken care of due to unavailability of the requested product.
8. PRODUCTS DESCRIPTION
Stikka constantly updates the informations published on www.stikka.it. Howewer, it is impossible to guaranty that there is no mistake: the website might content mistakes, inexactnesses or omissions related to price, availability or description of a product.
9. PAYMENT TERMS
The client has to pay his order:
- by credit card
- via paypal
8.1 In the event that one due payment is not paid, the invoices remaining due shall become payable immediately. Furthermore, orders in hand may be suspended without further notice.
8.2 In the case of the bank rejecting a payment, the relevant charges shall be paid by the customer: a fixed charged of € 18,00 per rejection.
11. APPLICABLE LAW
This agreement is governed by Italian Law.